This is one of the most popular hotels in Sapporo and gets consistently good reviews for service, cleanliness and above all location. It’s right next to Sapporo Station with only about a 5 minute walk, and has beautiful views of the surrounding parks, Hokkaido University campus and Moiwa mountains to the West.
The higher the room the more luxurious the furnishings and the better the view. The neighborhood is very quiet and peaceful considering it’s right downtown, with plenty of green spaces and residential areas to the North and West. Being right next to Sapporo Station it’s just a 5 minute walk to the Sapporo Underground Walkway as well, so there are hundreds of shopping and dining options within easy reach. The view from the higher floors and 22nd floor restaurants are stunning, offering completely unrestricted views of Sapporo’s downtown core and Moiwa mountain to the West.
This is a good hotel for business travelers or tourists, and is a reasonably priced class hotel. The upscale decor is very tasteful, with design elements and color schemes well thought out. The rooms feature updated, modern interiors, and all areas of the hotel are clean and well maintained. There are many shops and restaurants on site, and even an indoor pool and gym which is a rarity in Hokkaido.
Rooms are available from Standard Single through to Luxury Suites, with a good range of options for all types of guests. Standard Single rooms are small by Western standards, but the Executive and Luxury rooms are quite spacious. All rooms feature LCD TV with satellite broadcasting and pay-per-view video, telephone, free internet connection (LAN and Wi-Fi), portable stove-type hot water pot, tea, refrigerator, air purifier, slippers, and Japanese bathrobes. Amenities include hair drier, soap, body soap, shampoo, conditioner, toothbrush and toothpaste, razor, ladies’ set, comb, hand towel, face towel, and bath towel. Additional complimentary items include trouser press, iron, humidifier, extension cord, and Socket adaptor. In addition a variety of bedding, cosmetic and medical items are available upon request.
Dining options include 18 banquet rooms and a variety of restaurants which provide fresh food and seasonal specialties from the Hokkaido area, including the reservation-only French Restaurant Ambrosia, Japanese Dining Miyama, Robata, Sushi, & Hokkaido Specialities Akizu, Cantonese Cuisine NanEn, Buffet & Party Court Glass Seasons, and Japanese-style banquet room Sohjuan. On the first floor Cafe Duet offers a relaxing place for coffee or cocktails, and the neighboring pastry boutique Poppins offers local cakes and sweets. For nightlife there is the main bar Cross Vault, and karaoke rooms Message and Voice. The hotel food gets quite good reviews and even the buffet selection is varied and always fresh.
On site facilities include sports & fitness gym Pent Sept which boasts a 25 meter indoor pool, and a two-level shopping arcade which spans the basement and first floors. There are several fashion and gift shops, as well as a photo studio, wedding wear rental room, dressing room and beauty parlor. The hotel is a popular location for weddings and there are two wedding halls on-site, the Shinto-style hall Takasago and the wedding chapel Forever. The Carillon Garden is also a popular spot for wedding ceremonies. Business services are available for a fee including copying, printing, fax, PC rental, and fax rental. There is also a Toyota rental car office on the basement floor.
Although there is not very much multilingual signage many of the staff members are able to speak quite good English and Chinese, and this is a very popular hotel with foreign visitors.
Overall it’s hard to beat the location and service level for the price.
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